Exigoals MyShop Customer Return & Refund Policy
At Exigoals MyShop, we want you to shop with confidence. If you’re not completely satisfied with your purchase, you have the option to return your order.
✅ Return Window
You can return a product within 5 days from the date of delivery.
After 5 days, the product becomes non-returnable.
🔁 How the Return Works
- The return must be requested within 5 days of delivery.
- The product should be:
Unused
In its original packaging
In sellable condition
- Once your return is approved and picked up, we will issue a refund to your original payment method (or offer a replacement, based on your preference).
Your return will not impact any extra charges you may have paid.
⚠️ Exceptions
Items marked as “Final Sale” are not returnable.
Some categories like personal care or perishable items may be excluded from returns due to hygiene or safety reasons.
🎯 Our Promise
At Exigoals MyShop, customer satisfaction is our top priority. We aim to ensure every purchase meets your expectations—and our return process is designed to be smooth, fair, and customer-first.
